Sears.com Follow Up

I wrote last week about how I ordered a TV from Sears.com, then I never got an e-mail or anything, no charges on my credit card etc, and no response to e-mails.

Well on Friday, the exact same TV went on sale again. So I went to buy it. Seconds before I clicked “purchase” I thought “Hmmm I better check my credit card just in case”. And sure enough, that very morning they had billed me for the TV I had bought.

Still not received any order confirmation or tracking information, and I can’t find anything under my account. So absolutely no clue when it will arrive, if it will even arrive.

Seriously it’s 2009 – how can big companies like Sears fuck things up like this.